City of Tshwane Call Centre (Reroutes all emergency calls through guided options 24 hours a day)
| Emergency | 012 358 9999 |
| Fire and Rescue Services | |
| Toll free number: | 10177 |
| 24-hour number: | 012 310 6300 / 6400 |
| Central Fire station: | 012 310 6200 |
| Ambulance Services | |
| 24 hour number: | 012 310 6300 / 6400 |
| All emergencies: | 012 358 2111 |
| General enquiries: | 012 358 2237 |
| Tshwane Metro Police Customer Service Centre | |
| 24 hours, all emergencies: | 012 664 4445 / 2058 |
| Metro Police, Traffic Accidents: | 012 358 7095/6 |
| Disaster Management (To report incidents or disasters in your area) | |
| Office hours: | 012 358 2225 / 2280 / 2255 |
| After hours: | 084 570 9695 |
| General enquiries (Information Centre): | 012 358 9625 / 6463 / 2253 |
| General enquiries (Information Centre) Fax: | 012 358 2003 |
| Special Events: | 012 358 2293 |
| Drug abuse | |
| Report drug and substance abuse on: | Idac@tshwane.gov.za |
| Pro-active policing | |
| Contact details of the Metro Police Services available to the Community | |
| Enquiries: (Traffic Fines shared Services Municipal Courts) : | 012 358 7139 / 7140 |
| 24-hour Traffic Fines information : | 012 358 7154 / 7157 / 7088 / 7089 |
| Accidents Reports (Enquiries): | 012 358 7244 / 7114 |
| Special ops | |
| Specialised Canine, Equestrian & Special Operations | |
| General enquiries: | 012 358 0927 |
| Emergency numbers: | 012 358 7095 / 6 |
| Email:: | socialcrime@tshwane.gov.za |
| Drug Enforcement e-mail address: | ldac@tshwane.gov.za |
| By-law offences | |
| External: | 012 358 0070 |
| Or toll-free: | 080 111 1556 |
| Sanitation | |
| After-hours sewerage complaints: | 080 000 4135 |
| Storm water drainage, pothole repairs: | 012 358 0614 |
| Reporting of water problems | |
| Pieter Delport Reporting Centre: | 012 358 2111 |
| Soshanguve Depot: | 012 358 9213 |
| Proes Street Depot: | 012 327 0147 |
| Fax after hours: | 0800 00 4135 |
| Important Telephone Numbers | |
| Power failures: | 012 339 9111 |
| All services except electricity: | 012 358 2111 or 012 427 2111 |
| Electricity disconnections (office hours extended to 22:00): | 012 339 9111 |
| Electricity, street lights – Main switchboard (07:30 to 16:00): | 012 358 7911
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