Complaints reporting numbers

Regional complaints reporting numbers

Transport: 012 358 3351/3054/3296/3254

Water and sanitation: 012 358 2111/9999/1937/5852/1516/0296/3469/0801111556

Street lights: 012 358 9583/1762/9583/1760/9454

Power failure: 012 358 9999/ 082 612 0333

Network problem: 012 358 7575/3329/2222/1111/5079/0123399111

Urban management: 012 358 0277/0252/0546/0848361921/0824428615

Metro Police Control Room: 012 664 4445

Revenue protection: 012 358 3239/3474

The following functions have been devolved to regional service centres:

Health, Social Development and Sports and Recreation Services

• Clinic operations
• Environmental health services
• Social development
• Sports and recreation
• Library services
• Cultural services

Energy and Electricity

• Network maintenance
• Meter placing and maintenance
• Street light and public lighting maintenance
• Switching actions as needed

Urban Management

• Cemeteries
• Waste management
• Rental stock and informal settlements
• Development compliance

Transport and Roads

• Roads maintenance
• Storm water maintenance
• Traffic signs maintenance

Water and Sanitation

• Water distribution (operation and maintenance)
• Sanitation water collection (operation and maintenance)

REGIONAL INFORMATION

Locality

Region 4 is situated in the south-western portion of the metropolitan area. The region borders on the area of jurisdiction of the City of Johannesburg Metropolitan Municipality, Ekurhuleni Metropolitan Municipality as well as Mogale City to the west.

The region is one of the more affluent areas. It incorporates Centurion and Irene in the east, Olievenhoutbosch in the south and the Rhens Nature Reserve in the west.

Its strategic location along the border of Johannesburg has meant Region 4 has progressively developed further towards the south, with many investors attracted by local developments. Other important areas include the Zwartkop and Waterkloof military airports, the Centurion CBD, the Sunderland Ridge industrial area, the N1 corridor, the Louwlardia commercial and industrial area and Samrand.

REGIONAL EXECUTIVE DIRECTOR: Tebello Masehe

Physical Address: Block G, Room G9, Municipal Complex, Cnr Basden and Rabie Streets, Lyttelton

CALL CENTRE – All hours

Tel: 012 358 9999

Email: customercare@tshwane.gov.za

CUSTOMER CARE WALK –IN CENTRES IN THE REGION